Proto

Software Developer in Nyarugenge

Proto develops AI software and automated workflows for institutions, including customer-support agents, complaint handling, grievance redress, dispute mediation and anti-scam tools. Its…

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Sector: IT and Software Software Development
Address: Norrsken House, 1 KN 78 St., Kigali, Nyarugenge, City of Kigali
Website: proto.cx

Listed since 2026 · updated November 2026

About Proto

Proto develops AI software and automated workflows for institutions, including customer-support agents, complaint handling, grievance redress, dispute mediation and anti-scam tools. Its platform supports messaging and voice channels, local-language interactions, analytics and integrations with instant payment systems; deployments can run on-premise. Founded in 2018 at National Taiwan University, the company reports processing 35 million AI interactions annually across more than 20 languages, including Kinyarwanda. Its target industries include government, payments, healthcare and telecoms. Proto lists a Rwanda office at Norrsken House, 1 KN 78 St., Kigali, and identifies Waterloo, Manila and Kigali as its three offices.

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